Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (if available)

International Shipping
We currently [do/do not] offer international shipping.
(If offering: Shipping times vary by destination. Customs fees may apply and are the responsibility of the customer.)

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.

Shipping Delays
Shipping times are estimates and are not guaranteed. Delays can happen due to weather, carrier issues, or high order volume.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package was lost or stolen, please contact the shipping carrier to file a claim.

Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for packages sent to the wrong address provided by the customer.

Contact Us
If you have any questions about your order, feel free to contact us at support@zenlygoods.com